INFT2150 Business Analysis:Post Implementation Review

INFT2150 Business Analysis:Post Implementation Review

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INFT2150 Business Analysis

Question:

Case Study: Car Rental Administration System (CRAS)

Melbourne EZ Car Rentals is a local company that provides vehicle rental services. The vehicles include various cars such as Sedan, SUV, MPV, Hatchback, luxury cars, etc. Due to the rapid expansion of its business, the company requires a computerized system, which is called Car Rental Administration System (CRAS), to support its operations. CRAS should be able to allow the users (staff) to create a new customer and car information. Upon receiving a booking request from a customer (via phone call or walk-in), the staff should be able to make a booking using CRAS. The system will check the car availability based on the details entered by the staff. The system also allows the staff to cancel the booking. Apart from that, CRAS should provide the functionality to record the car pick-up and return information. For the car return, other than normal return, there are two more different ways of handling this functionality i.e. early return and late return. If a customer returns a car more than 24 hours earlier, or more than 2 hours late, the charge will be re-calculated based on the current rules stated by the company. The system is available online so that customer’s billing information can be retrieved from this online system anytime for future reference.

Business Object Oriented Modelling (BOOM) 

The B.O.O.M. steps are as follows:

Step 1: Initiation – a business case is made for the project.

Step 2: Discovery – eliciting, analysis, and documentation of detailed requirements are done. Testing activities also occur during this step.

Step 3: Construction – the solution is built and if an iterative lifecycle approach is being used on the project requirements, elicitation, analysis, and documentation continue.

Step 4: Final Verification and Validation (V&V) The business analyst supports final testing before the completed solution is deployed, reviewing test plans and results and ensuring that all requirements are tested.

Step 5: Closeout The business analyst supports the deployment process, reviewing transition plans and participating in a post-implementation review (PIR) to evaluate the success of the change.

Complete the following tasks:

1. Make your own assumptions of the case scenario given above and list them first. Start the BOOM modelling of the system by drawing use case diagrams giving an overview of the business as well as the system, its boundaries and its main functionality. (2 marks)

2. Develop a use-case description for each use case. (4 marks)

You can use the following template to give the description of each use case

Use case name: 

Goal: 

Precondition: 

Postcondition: 

Actors: 

Triggering event: 

Description: 

Extensions:

Alternatives: 

3. Develop a class diagram based on the system use cases identified in (2). (4 marks)

INFT2150 Business Analysis

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